ATLANTIC BLUE IS PLEASED TO TELL YOU THAT ALL ORDERS OVER THE VALUE OF £75 WILL QUALIFY FOR FREE SHIPPING.
All parcels will be sent via recorded/signed for delivery, from time to time we run a promotion where we offer free shipping for orders over a certain value, in which case shipping will not be added to your order if the order is over the promotion value, so please check our home page for any promotions.
UNITED KINGDOM (UK) – Our standard delivery is by Royal Mail Recorded Service and will typically take 1-3 working days. The cost for this service is a flat rate of £3.95 regardless of the item value or number of items ordered. All orders are dispatched with full insurance against loss or damage. United Kingdom means any address with a valid UK postcode including Northern Ireland, Scottish Highlands and Islands, and Channel Islands.
EUROPE – STANDARD DELIVERY – Standard delivery is by Royal Mail Airmail using their International Signed For Service, and will typically take 5 working days. The cost for this service is a flat rate of £9.95 regardless of the value or number of items ordered.
REST OF THE WORLD – STANDARD DELIVERY – Our standard delivery is by Royal Mail Airmail using their International Signed For Service, and will typically take 7 working days. The cost for this service is a flat rate of £17.00 regardless of the value or number of items ordered.
Royal Mail will not deem a parcel to be lost until 14-21 days after delivery. In the unlikely event that you have not received your goods by this time, please contact us. We regret that we cannot issue a refund to you until the loss has been established.
If, upon receipt, you find that your goods are faulty or incorrect, please notify us immediately in writing and confirm whether you require a replacement or refund. We will then advise how to proceed.
In accordance with distance selling law, upon cancellation and return of the goods, we will refund the total amount paid (including the cost of posting and packaging the goods to you, but excluding the cost you incurred in sending the goods back to us), in full, within 30 working days of the date of receipt of the returned goods. A refund is subject to receipt and inspection of the goods to ensure that they have not been damaged.